Prorently
Start Agreement →

Support Centre

Support for Online Rent Agreement India

Most issues are resolved within 4 business hours. Public support currently runs through ticket and email. Automated WhatsApp delivery is unavailable. Team hours: Mon-Sat, 9 AM to 7 PM IST.

Live system health
Status is generated from real database, email and upload checks.
Open live status
QUICK:

Contact Channels for Rent Agreement, Stamp Duty & HRA Help

Choose ticket or email support. Automated WhatsApp follow-up is currently disabled.

WhatsApp follow-up
Unavailable

The automated provider is not configured. Use a support ticket or email until this channel is enabled.

Open support form
Email Support
4 to 8h

Best for document corrections, billing clarifications, and file-based issues.

Email contact@prorently.in

Active service areas

Bangalore Mumbai Delhi Hyderabad Pune Chennai Ahmedabad Noida Thane

Support Hours

DayHours (IST)Primary channel
Monday09:00 - 19:00Ticket + Email
Tuesday09:00 - 19:00Ticket + Email
Wednesday09:00 - 19:00Ticket + Email
Thursday09:00 - 19:00Ticket + Email
Friday09:00 - 19:00Ticket + Email
Saturday09:00 - 19:00Ticket + Email
Sunday emergency note: outage-only triage is available for production payment and signing failures. Use a ticket or email; WhatsApp follow-up is currently disabled.

Public pricing and support coverage

These are the offer points we keep consistent across support, GBP, and citation listings.

Online Rent Agreement
Draft generation, state guidance, and manual execution records.
Rs 199
Agreement Renewal
Renew existing agreements with fresh dates, revised rent, and signing flow.
Rs 149
Rent Receipt Generator
Generate HRA-ready monthly receipt packs and receipt PDFs.
Free

Open a Support Ticket for Aadhaar E-Sign, Payment, or Stamp Issues

Share complete details once. We route your case to the right team directly.

SAFE MESSAGING
  • Stamp duty is state-specific. Use the Stamp Duty Calculator for current state guidance and official verification links.
  • Calculator coverage is state-wise (including Maharashtra, Karnataka, Tamil Nadu, UP and others); avoid blanket India-wide claims.
  • Maharashtra: UI output is an estimate for planning. IGR portal output is authoritative before payment.
Fields marked in the form are required. We use this information only for case handling.

Ticket received

Your issue is logged. We will respond as per the selected channel SLA.

SUP-0000
Keep this reference for follow-up.

Frequently Asked Questions - Online Rent Agreement Support

Self-serve
Open stamp duty calculator
Use state-wise formulas, official portal links, and estimate breakdowns before raising a ticket.
Self-serve
Retry tenant e-sign flow
Use the signing flow preview to identify Aadhaar or OTP mismatch points.
Self-serve
Track agreement status
Check agreement lifecycle state before reporting missing documents.
Self-serve
Review notification logs
Confirm reminder delivery and read state from the notification center.